When trying to log in but for some reason you can’t get in can be a very frustrating process. What’s even more frustrating is the accompanying error message that says ‘Well either your user name or your password is wrong.’
Well, which is it? Surely at the minimum, upon clicking login both my username and password can be checked, and if my user name is correct, just tell me that my password is wrong.
Telling me where the exact problem lies, instead of making me deduce for myself would make for a much better user experience.