Awful Error Message

When trying to log in but for some reason you can’t get in can be a very frustrating process. What’s even more frustrating is the accompanying error message that says ‘Well either your user name or your password is wrong.’ Well, which is it? Surely at the minimum, upon clicking login both my username and password can be checked, and if my user name is correct, just tell me that my password is wrong. Telling me where the exact problem lies, instead of making me deduce for myself would make for a much better user...

User Centred Design Approach to Developing an App

At the moment I am currently undertaking some user research based on a very basic method (questionnaires), Now without giving away too much detail on a public space, the details of the app will not be disclosed at the moment.  So there are two types of people, less call them the X type and Y type. So an X type has a relationship with a Y type where by the X type has an authoritative role in order to help Y type accomplish a particular goal.  The aim of the app is to build something that will be highly beneficial to the Y type as an assistant to X type knowledge when X is not there in person. However the app should also require input from the X type and provide them with useful statistics/knowledge based on Y’s activities. I have created separate questionnaires for both types, however at the moment I have accumulated a larger volume of results from the X’s than the Y’s. I was hoping it would be the other way round, so I’m going to have to find ways of further promoting and pushing the Y’s to complete. I have tried social media and e-mails with the Y’s and only e-mails with the X’s and so far the responses have been better via e-mail requests than social media requests.   Once I have determined the first iteration’s worth of requirements from both set of results, I will build a prototype and request...

User Centred Design Approach to Developing an App

At the moment I am currently undertaking some user research based on a very basic method (questionnaires), Now without giving away too much detail on a public space, the details of the app will not be disclosed at the moment.  So there are two types of people, less call them the X type and Y type. So an X type has a relationship with a Y type where by the X type has an authoritative role in order to help Y type accomplish a particular goal.  The aim of the app is to build something that will be highly beneficial to the Y type as an assistant to X type knowledge when X is not there in person. However the app should also require input from the X type and provide them with useful statistics/knowledge based on Y’s activities. I have created separate questionnaires for both types, however at the moment I have accumulated a larger volume of results from the X’s than the Y’s. I was hoping it would be the other way round, so I’m going to have to find ways of further promoting and pushing the Y’s to complete. I have tried social media and e-mails with the Y’s and only e-mails with the X’s and so far the responses have been better via e-mail requests than social media requests.   Once I have determined the first iteration’s worth of requirements from both set of results, I will build a prototype and request...

First Post

The first post of a new blog is always a bit difficult. I have so many blogs dotted all over the place from uni days etc, now that I’m all grown up and working I thought I would create a more grown up and technical specific blog. I work for an IT consultancy company (I started as a graduate on the grad scheme) and about 3 months ago moved into a business unit focussing on development, therefore I thought it would be a good idea to keep a technical blog on technical/methodology related stuff and my experiences. So that’s it really, I hope you enjoy reading my thoughts and feel free to...